Sales and Marketing Team

Customer Success Associate

  • Full time

IntroCept introduces and distributes various application and software to a broad range of clients from different business sectors. We differentiate ourselves in the market by providing exceptional customer service and exciting new technology to our customers.
We value development and a stimulating work environment and offer opportunities for career progression.

If you genuinely love dealing with customers, solving complex enquires and enjoy working in a fast paced environment then this could be the role you have been waiting for. This exciting position will suit a motivated team player who is willing to go the extra mile. With your passion for customer service, you will be providing assistance and education in line with customer queries on our software operations.

Introcept Benefits

  • Attractive Salary
  • Festival Allowance
  • Regular Team Building Activities
  • Accredited online learning opportunities
  • Challenging and friendly work environment
  • Develop global reach and networks

We need someone with the following set of skills:



  • Conduct Software Demo or Webinars
  • Develop professional relationships with existing customers as account manager
  • Conduct outbound sales and follow up visits to the clients (within Kathmandu valley)
  • Train clients about software-online/field visits
  • Collaborate with team and other departments to ensure overall customer satisfaction for product


General Requisitions

  • A bachelor degree in business, or marketing ¬†
  • Excellent presentation and communication skills
  • Exceptional ability to close sales with new and existing clients & demonstrate ¬†performance
  • High level of attention to detail and accuracy
  • Demonstrated ability to work under pressure
  • Ability and willingness to work both in a team as well as autonomously to achieve targets
  • Passionate about learning and development




To submit your application, please apply by submitting your resume, using the appropriate link below, or by email at

If you are a driven and motivated professional with a huge appetite to learn and want to take direction with some of the most talented in the industry we want to hear from you.

Apply Now